WHY YOU NEED A WEB SITE?
The Web presents a variety of ways to increase
revenue:
Enhance brand awareness. Because of its multimedia
capability, the Web can help you increase brand awareness
through richer, more engaging brand identity.
Enhance product awareness. Increase the awareness of your
product to a specific target audience.
Boost lead generation. Take advantage of the interactive
nature of the Web to capture leads.
Speed lead response. Because you get leads immediately,
you can respond faster, while the customer is still "hot."
Reach new customers. Because of its worldwide reach, the
Web helps you reach customers who may not be available through
other media.
Add a new sales channel. Add online sales that are incremental
to those of your traditional off-line channels such as retail
and direct mail.
Increase sales through existing channels. In addition to
providing a new sales channel, the Web can also boost sales
through your existing channels by increasing product and
brand awareness.
Improved customer service and support. The Web presents
opportunities to increase revenue indirectly through enhanced
customer service and support.
Opportunities to Decrease Costs:
You can use both Internet and intranet Web
sites to reduce costs and improve productivity in external
and internal business processes:
Reduce support costs. It is often cheaper,
easier, and more effective to support customers over the
Internet than through more traditional methods such as telephone
support. In addition, corporations can support employees
and business partners over their corporate intranets, keeping
them informed and soliciting their feedback.
Reduce sales costs. Sales over the Internet typically require
less overhead and less sales support than traditional sales
channels. A Web site can reduce dependence on more expensive
sales channels, including retail.
Reduce inventory costs. A Web site can help you reduce inventory
costs by shortening sales cycles. In addition, the Web can
help you reduce inventory costs by shortening supply cycles
from your vendors.
Reduce materials costs. Save paper production, printing,
and distribution costs by disseminating information electronically
over the Internet or intranet. For example, you can publish
annual reports, distribute marketing materials, and present
customer support tips on your Internet Web site. An intranet
Web site can lower the cost of delivering internal manuals
and forms.
Establishing a Web site for yourself can be one of the most
important business moves you make. Because of the enormous
potential and significant investment involved, it is essential
that you make this move carefully, and it is essential to
grasp what all is involved.
Web sites, with their nearly universal reach
and highly interactive nature, present opportunities that
are not available through other means. Through Web sites,
organizations can increase revenues, decrease costs and
build tighter relationships with their customers, employees,
and business partners. There are almost 1 billion sites
on the Internet.
But Web sites can require substantial investments
to create and maintain. In the international arena, web
site spending by companies ranges from $15,000 for small
companies to more than $1 million for large companies. In
India too, costs range from as paltry as Rs. 5,000 to as
exorbitant as Rs. 50,00,000. Whether you are considering
a Web site for the Internet or your Intranet, it's important
that you plan and implement it carefully. Only in this way
will you realize the full potential of your site and gain
a handsome return on your investment.
Planning and building a Web site requires
expertise in a wide variety of new areas, including Web
technologies, the unique aspects of the Web as a medium
and the cyber world resources available, such as Web search
engines and Web advertising, to help you generate traffic
to your site. To get on the Web quickly, without sacrificing
the effectiveness or quality of your Web site, you may want
to seek assistance from outside organizations that specialize
in Web planning, deployment, and refinement. And here is
where entities likeSolution bay software Solutions pitches
in.
Web technology makes possible exciting new
business models for marketing, communications, commerce,
publishing, advertising, client/server applications, telephony,
business-process optimization, entertainment, and eventually
broadcasting. With a Web site, an organization can reach
a worldwide audience of literally millions of people, quickly
and effectively. Because the Web is interactive, it can
custom-tailor the information it delivers to each person
for maximum impact. That's why organizations and individuals
are implementing Web sites at an astonishing rate.
A BUSINESS-ORIENTED APPROACH TO EFFECTIVE WEB SITES
Because of the attractive potential of Web
technology - such as its worldwide reach and ability to
interact with users, and the apparent ease of building sites,
many organizations are rushing headlong to establish Internet
and intranet Web sites. But many are taking a haphazard
approach, resulting in wasted money and, more significantly,
lost opportunity. Forrester Research found that one of the
most common mistakes companies make when implementing Web
sites is not having a clear vision or purpose for the sites.
The following sections present a business-oriented
approach to planning, deploying, and refining your Web site.
By addressing the factors identified in this process, you
can take full advantage of the power of Web sites to maintain
a competitive edge. There are six fundamental steps in the
process:
Understand
the medium
Reach
new audiences
Sell
products and services
Generate
brand awareness
Increase
customer satisfaction
Disseminate
information
Receive
feedback
Automate
business processes
Plan
your Web site
Plan
your site within the context of your overall business strategy
Define
your goals
Identify
opportunities to increase revenue
Identify
opportunities to decrease costs
Define
your target audience
Establish
and monitor objectives
Deploy
your Web site
Design
according to your end requirement, and according to your
target market
Use
tools that contribute to your business objective
Design
your site from a usability perspective and not merely from
an aesthetic
perspective
Build
in the means to monitor and continually evaluate your Web
site
Solicit
visitor information
Market
your Web site
Leverage
Existing Marketing resources: put your URL on
Press
releases
Company
Newsletters
Flyers
and Posters
Stationary
Advertisements
On-hold
Messages
Business
Cards
Brochures
Product
Packages
Promotional
Packages, etc.
List
with Online Information and Directory Resources
Search
Engines
Directories
Announcement
Sites
Award
Sites and "Cool Site Guides"
Banner
Advertising
Putting
Advertisements in Electronic Publications
Organizing
online events such as chats, surveys and contests
Visiting
public domain message boards
Using
Automatic tools (not preferred!)
Analyze
the results
Number
of site visits and specific page visits per day
The
size of the audience you are reaching
Pages
that are most popular
Pages
that are least popular
Visitor
paths through the site
How
users typically travel through your site
Online
questionnaires and feedback
Visits
derived from ad banners
Which
banners and ads producing good or poor click-throughs
Which
click-throughs are metamorphosing into revenue generating
business
Refine
and maintain your Web site
Leverage
interaction to improve your site
Establish
an iterative process to keep your Web site optimized
Experiment
and monitor the results
Make
changes and watch their effect
Review
site marketing strategies
Reconcile
your Web site strategy in the context of your overall business
strategy
Stay
in tune with technology
CONCLUSION
A Web site can revolutionize the way you
do business. It can help you increase revenues, decrease
costs, and build tighter relationships with customers, employees,
and business partners. As you gain experience with your
Web site, you can continue to integrate it with your business,
taking advantage of its unparalleled reach and high level
of interaction to increase your competitive edge.
Establishing and maintaining a Web site can
represent a significant investment. To realize maximum return
on that investment, you'll need to plan your site carefully,
design it to take full advantage of the Web's unique capabilities,
market it effectively and refine it continually. This requires
expertise in a variety of areas, many of which are new to
your organization.
Fortunately,Silicon-bay
Software Solutions can provide you all the above-mentioned
services at a very reasonable cost. we have an eager team
of developers and designers who have worked on a broadspectrum
of platforms. |